Contact Forms
When you submit a contact form on our site, we collect your name, email address, phone number, and any message you include. This information is used solely to respond to your inquiry.
Appointment Bookings, Memberships, and Customer Portal
All appointment bookings, membership enrollments, package purchases, and customer account management are handled through Momence, a third-party wellness business platform. When you book an appointment or create an account through Momence, your personal and payment information is collected and governed by Momence’s Privacy Policy, available at momence.com. Colorado Salt Cave Wellness Center receives your booking and contact information through Momence solely for the purpose of scheduling and delivering your services.
Newsletter
Our site includes a newsletter signup. If you subscribe, we collect your email address to send you updates about events, promotions, and wellness offerings. You can unsubscribe at any time using the link in any email we send.
Google Analytics
We use Google Analytics (GA4) to understand how visitors use our website. GA4 collects anonymized data including pages visited, time on site, general location, device type, and browser. This data is processed by Google and governed by Google’s Privacy Policy. We do not use this data to identify individual visitors. You can opt out via the Google Analytics Opt-Out Browser Add-on.
Website Technical Data
Like most websites, our site automatically collects basic technical data when you visit, including your IP address and browser type. This is used for security and spam prevention only.
A Note on Health Information
Colorado Salt Cave Wellness Center offers wellness services including massage therapy, acupuncture, functional medicine, and other body therapies. Any health intake information you provide in connection with these services is collected in person or through our booking platform and is handled with care. It is used solely to deliver appropriate services to you and is not shared with third parties for marketing or advertising purposes.
How We Store Your Data
Contact form submissions are received via email and managed internally by Colorado Salt Cave Wellness Center staff. Booking, membership, and customer account data is stored and managed within Momence. We do not maintain a separate on-site customer database beyond contact form inquiries.
Who Has Access to Your Data
Your personal information is not sold. It is shared only with Momence for booking and membership management, and with any newsletter platform used to deliver email communications. It is otherwise accessible only to Colorado Salt Cave Wellness Center staff directly involved in your care or service.
How Long We Retain Your Data
Booking and membership data is retained within Momence for as long as your account is active or as required for business recordkeeping. Contact inquiry data is retained for as long as necessary to fulfill the purpose for which it was collected. To request deletion of your data, contact us at 719.401.7996.
Your Rights Under the Colorado Privacy Act
As a Colorado resident you have the right to know what personal data we hold about you, access or correct that data, and request its deletion. To exercise these rights, contact us at 719.401.7996 or through the contact form on our website. We will respond within 45 days.
Data Security
We take reasonable steps to protect the information you provide. Data collected through our booking platform is subject to Momence’s security practices. In the event of a data breach affecting your personal information, we will notify affected individuals as required by applicable law.
Embedded Content
Pages on this site may include embedded content from third-party platforms. Embedded content behaves as if you visited those platforms directly and may set their own cookies or collect data per their own privacy policies.
Changes to This Policy
We may update this policy periodically. The date at the top of this page reflects the most recent revision. For questions, contact us at 719.401.7996.
